Timely follow up tells your client that you care.

Wowing your client at the time when they are struggling is a powerful way of building long-term trust and relationships. There is a time to give and a time to receive. The more you spend time giving – value, insights, guidance – the more you will receive.

Just like you are generous in giving, so too be generous in receiving. For if you do not receive then you deprive others of giving.

As Khalil Gibran said: ;

“And you receivers – and you are all receivers – assume no weight of gratitude, lest you lay a yoke upon yourself and upon him who gives.

Rather rise together with the giver on his gifts as on wings;

For to be overmindful of your debt, is to doubt his generosity who has the free-hearted earth for mother, and God for father.”