
Focal Point!
Listening can help us build and strengthen relationships, solve problems, build understanding, resolve conflicts, reduce errors and improve accuracy. When

Listening can help us build and strengthen relationships, solve problems, build understanding, resolve conflicts, reduce errors and improve accuracy. When
I once asked a senior leader how much of his week was spent in meetings. “About sixty percent,” he said.
I was speaking with a business leader whose company was doing well by every traditional measure. Revenue was growing. The
Intelligence. Ambition. Influence. Prosperity. For decades these have been the traditional markers of success. Yet experience keeps reminding us that,
