
Secret Sauce: Pour a Little More into Your Service
Our Masterclass Student Q&A Series continues this week, and the question I will tackle is: Q: In the Service Module

Our Masterclass Student Q&A Series continues this week, and the question I will tackle is: Q: In the Service Module
Scarcity isn’t reality—it’s a pattern of attention. It traps leaders in a zero-sum game: if you win, I lose. In the
Change is no longer occasional—it’s constant and fast. Organizations face tech disruptions, global shifts, and internal transformations daily. While change
Leadership today is unlike anything we’ve faced. As we straddle the 3rd, 4th, and even 5th Industrial Revolutions, leaders must