Choosing the right moment
When you have done a superb job and have the opportunity to ask for repeat business, or a referral or
When you have done a superb job and have the opportunity to ask for repeat business, or a referral or
When things do not go according to plan, we can resort to complaining, blaming and making things worse for ourselves.
I once asked a senior leader how much of his week was spent in meetings. “About sixty percent,” he said.
I was speaking with a business leader whose company was doing well by every traditional measure. Revenue was growing. The
Intelligence. Ambition. Influence. Prosperity. For decades these have been the traditional markers of success. Yet experience keeps reminding us that,
