Choosing the right moment
When you have done a superb job and have the opportunity to ask for repeat business, or a referral or
When you have done a superb job and have the opportunity to ask for repeat business, or a referral or
When things do not go according to plan, we can resort to complaining, blaming and making things worse for ourselves.
Last week, we showed how to use the SPARK framework to create rhythm and focus in decision-making. This week, let’s
As CEO, your scarcest asset isn’t capital—it’s undivided attention. Too often, weeks vanish into firefighting and status updates, while the choices
Scarcity isn’t reality—it’s a pattern of attention. It traps leaders in a zero-sum game: if you win, I lose. In the